Mute Content Feature

Proposed feature for The New York Times app to filter unwanted content for a more personalized news experience

User Research for The New York Times

Conducted user research on the IVR system to pinpoint customer frustrations and recommend improvements for a more effective experience

WingMate App

A dating app that connects users through social circles, matching them with friends of friends

LIRR Website Redesign

Redesign of Long Island Rail Road website with a focus on the mobile experience